The Consignment Process
From initial consultation through to final settlement, every step of the consignment process at Butterscotch is closely managed and tailored to the consignor’s needs.
How It Works
From first inquiry to final settlement, our team ensures the consignment process is seamless and stress-free:
Initial Review: Share photos and details of your items via our online form or email. For large collections, you may request a secure upload link or schedule a free in-home consultation.
Evaluation: Our specialists provide complimentary auction estimates.
Agreement: We establish a competitive commission rate and finalize terms in a clear, straightforward consignment contract.
Preparation: From professional photography and cataloging to targeted advertising, we take care of everything at no cost to you.
Sale & Marketing: Your items are showcased in our fully illustrated online catalog and promoted across print, digital, and email channels to reach bidders worldwide.
Settlement: Payment is issued to you within 35 days of the auction, along with a full accounting of your consignment.
If Your Item Doesn’t Sell
Occasionally, an item may not meet its reserve during the first auction. In those cases, we offer two flexible options:
Re-offer the lot in a future sale with adjusted estimates and reserves to maximize buyer interest.
Reclaim your item without penalty—unlike many houses, Butterscotch does not charge release fees.
Get Started
Whether you’re ready to consign or still have questions, our team is here to help.