Payment & Shipping
Butterscotch aims to make the post-auction process as simple as possible. The following information outlines how to receive invoices, complete payment, and arrange pickup or shipping for purchased merchandise.
Invoices
Invoices are emailed within 48 hours after each sale and include full payment and shipping instructions. If you don’t see your invoice, please check your spam folder and then contact us so we can resend it promptly.
Payment Terms
Payment is due within 8 days of the sale.
Payment Methods
We accept the following direct payment methods:
Cash
Zelle (U.S. bank accounts)
Personal Check
Certified Check
Wire Transfer (required for invoices over $1,000; mandatory for international invoices over $2,000; $25 wire fee applies)
Details for remitting payment are included with your invoice.
Please note: Credit cards, PayPal, and other payment methods are not accepted.
LiveAuctioneers Bidders
If you placed a winning bid on LiveAuctioneers, your invoice will come directly from LiveAuctioneers.
We participate in LivePayments. If all of the conditions below apply, LiveAuctioneers will automatically charge your credit card 72 hours after the sale, plus a 3.75% processing fee:
You have a credit card on file with LiveAuctioneers,
Your invoice total is under $2,000, and
You have not already arranged alternate payment directly with Butterscotch.
If you’d prefer to pay Butterscotch directly, simply notify us within 72 hours of the auction.
Pickup
All pickups are by confirmed appointment only. A link to schedule your pick up will be provided along with your invoice. Please submit your request at least 24 hours in advance.
When picking up, please bring your own packing materials and labor, as Butterscotch staff cannot assist with loading.
Shipping
Buyers are responsible for arranging shipping through the carrier of their choice. Once you’ve selected a shipper, please email us written authorization so we can release your items. For security, we cannot release property to a third party without prior approval.
Frequently used shippers include:
Small items / general shipping: UPS Store (Somers, Katonah, Stamford), ASAP Etc., Packaging Store
Furniture & large items:, Anything Delivery & Removal, Outward Bound Courier, A&G Transportation, ACE Exchange, PM Trans, BoxcarNY Transport
Specialty & long-distance services: Plycon, The Packengers, Meticulous Movers, CircleB Shipping, Bourlet Art Logistics, Timothy Terhune
A full list of shippers with contact details is below.
Somers UPS Store (#3271)
108 Village Sq.
Somers, NY 10589
(914) 277-8700
store3271@theupsstore.com
Katonah Shipping
282 Katonah Ave
Katonah, NY 10536
(914) 232-1500
support@katonahshipping.com
High Ridge UPS Store (#2657)
1127 High Ridge Road
Stamford, CT 06905
(203) 322-5152
store2657@theupsstore.com
ASAP Etc Shipping
180 East Prospect Ave
Mamaroneck, NY 10543
(914) 381-6421
info@asapetc.com
The Packaging Store
375 Fairfield Ave
Stamford, CT 06902
(203) 329-0301
high927@aol.com
Ply Con
(Furniture & large items, cross-country)
280 Indian Head Road
Kings Park, NY 11754
p. (631) 269-7000
f. (631) 269-7088
kingspark@plycongroup.com
Dennis Castaneda
(Local courier; delivery between Maine & North Carolina)
p. (914) 433-9764
dennismagana2417@yahoo.com
Anything Delivery & Removal
(Furniture & more in CT, NY, NJ, PA, MA, and RI)
Andre Mack - Quotes & Logistics
p. (203) 898-4784
info@adandr.com
Outward Bound Courier Logistics
(Antique furniture up and down the East coast, primarily New-England)
Alan Anderson - Owner
p. (413) 854-3676
outwardboundcl@yahoo.com
A&G Transportation & Logistics
(Furniture & more throughout the Northeast and Southeast)
p. (203) 253-2299
info@agsecurecarrier.com
www.agsecurecarrier.com
The Packengers
(Furniture & more throughout the U.S.)
p. (917) 273-0331
hello@thepackengers.com
www.thepackengers.com
Meticulous Movers
(Furniture & more)
p. (845) 256-7047
meticulousmovers@live.com
ACE Exchange
(Furniture, antiques, fine art, & more up and down the East coast)
Lindsay Gordon - Quotes & Logistics
p. (646) 546-1075
ace1exchange@gmail.com
CircleB Shipping
(Furniture, antiques, & art)
Brad & Carolynn Bogle - Owner/Operators
p. (484) 947-6696
circlebship@gmail.com
Bourlet Art Logistics
(Art, furniture, antiques & objects d’art, cross-country & international)
38-20 Review Avenue
Long Island City, NY 11101
p. (718) 392-9770
quotes@bourlet.com
PM Trans
(Furniture transport specialists around/between NY and TX)
p. (773) 510-0506
paulpmtrans@gmail.com
Timothy Terhune
(Antiques & art, New England, Midwest, South Central)
p. (802) 624.0032
terhune.tim@gmail.com
BoxcarNY Transport
(Local delivery of furniture & accessories)
Kevin Katta
p. (631) 759-0534
boxcarny@yahoo.com
Need Assistance?
If you have any questions about your invoice, payment, or shipping, our team is here to help.